Privacy Policy

Introduction

Background Change is an AI photo tool that replaces the background of an image you upload. This policy explains what we collect, why we collect it, and what happens to your photos when you use the studio.

Information we collect

1. Account information — your name, email address, and profile image when you create an account or sign in with a social provider.
2. Generation data — the scene you choose, the quality tier, the credit cost, the status of the task, and the finished image. We do not keep your source photo after the generation request completes.
3. Payment information — handled by our payment processor. We receive an order identifier and status, never your full card number.
4. Usage and device data — pages visited, browser type, and approximate region, used to keep the service reliable and to prevent abuse.
5. Support messages — anything you send to support@backgroundchange.app.

How your photos are processed

When you upload a photo in the homepage editor, photos without transparency are sent through our server to Replicate's 851 Labs Background Remover for automatic cutout. Transparent PNGs can be edited without that request. Background selection, adjustments, and export run in your browser; the editor does not save its source or result images to your account. Replicate processes uploaded images under its own retention and privacy terms.

When you press Generate in the separate AI background studio, your browser resizes the photo and sends it to our server. The server forwards it to Replicate, which runs the selected image model (Google Nano Banana or Nano Banana Pro) on our behalf.

We store the finished image so that you can see it in your library and download it later. Source photos are not written to your library and are not kept as separate files. Finished images and their thumbnails are served through an authenticated route that checks you own the image. You can delete a finished image from your library at any time.

We do not use your photos or results to train models, and we do not publish them.

How we use information

We use the data we collect to provide and maintain the service, process credit purchases, settle failed generations, respond to support requests, detect abuse, and comply with legal obligations. We do not sell personal information.

Sharing

We share data only with the service providers needed to run the product:

• Replicate — automatic background removal and image generation.
• Stripe — payment processing and subscription billing.
• Cloudflare — hosting, database, and object storage.
• Email providers — transactional messages such as password resets and receipts.

Each provider receives only the data needed for its task. We may also disclose information when required by law or to protect the rights and safety of users.

Retention

Generation records and finished images stay in your library until you delete them or close your account. Account records are kept while the account is active and for a reasonable period afterwards to meet accounting and legal requirements. Source photos are not retained as separate files.

Your rights

You can request access to, correction of, export of, or deletion of your personal information by emailing support@backgroundchange.app from the account email. We may need to verify account ownership before acting on a request. Deleting your account removes your library and generation records, subject to records we must keep for tax and fraud prevention.

Cookies

We use essential cookies for sign-in and session management, and optional analytics cookies only when you accept them. You can change your choice at any time from the cookie settings link in the footer.

Children

The service is not intended for children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has created an account.

Changes to this policy

We may update this policy as the product changes. Material changes will be announced on this page with a new effective date.

Contact

Questions about this policy: support@backgroundchange.app.